PRIVACY POLICY
SibukaPesa and its affiliated entity legally incorporated in Tanzania, MODEST MICROCREDIT LIMITED (“SibukaPesa”, “we”, “us” or “our”) are dedicated to safeguarding and respecting your privacy.
This policy outlines the foundation upon which any personal data we gather from you or that you provide to us will be handled by us.
Please read the following content attentively to comprehend our stance and practices regarding your personal data and how we will process it. By clicking Agree and finishing the authorization process, you affirm that you have read, understood, and accepted the terms of this Policy. You also consent to the collection, utilization, storage, processing, and disclosure of your personal information in the manner specified in this policy.
Personal Data Disclosure
We collect your information to evaluate and verify your creditworthiness. Through analyzing your data, we can identify potential fraud risks.
Information Obtained Directly from Your Mobile Device:
To assess your eligibility and expedite the disbursement of your loan, we might collect and process the following data about you from your device. After you agree to grant us these permissions, we will gather certain data, which are detailed below. Please read carefully:
CAMERA: For the purposes of facial recognition and information security, please allow our application to access your camera to take documents and pictures for your loan application.
Information Obtained Directly from Your Mobile Device:
When you register an account on our platform, you must provide us with specific Personal Information, including your name, National ID, date of birth, gender, educational background, physical address, e-mail address, employment details, marital status, emergency contact, your phone number, SIM card details, and an Account ID and/or password that you will use to access the App after registration.
When you use the App, you must provide us with relevant information as reasonably required by us for the App to function properly.
Information from Business Partners and Other Third Parties
● SibukaPesa may collect personal information through our Business Partners. This information may include contact details such as name, company name, job title, address, e - mail address, and phone number for verification and validation purposes.
● SibukaPesa may also obtain personal information from other third-party sources, including publicly and commercially available sources. We may combine the information received from our Business Partners and other third - party sources with the information collected from you as described above.
How We Protect Your Personal Information
Your information will be encrypted by us and securely uploaded to our own server (https://database.SibukaPesa.com) using HTTPS. We pledge that we will not modify your data and will not share it with any third party. Your data will only be used by us for risk assessment analysis.
Your Rights
We will use your data for the purpose of compiling statistics related to our user base or loan portfolio and may disclose such information to any third party for these purposes, provided that such information will always be anonymous.
If we intend to use your information for marketing purposes, we will notify you beforehand. You have the right to prevent such usage by informing us, within 10 days of being notified of the proposed use, that you do not wish to disclose such information. You can also exercise this right at any time by contacting us at onlineservice@SibukaPesa.com.
You also have the right to request us to delete your personal data when you have successfully exercised your right to object to processing (see below), when we may process your information unlawfully, or when we need to delete your personal data to comply with local law. Please note, however, that due to specific legal reasons, we may not always be able to fulfill your deletion request, and if applicable, we will notify you when you make the request.
How We Use Your Personal Information?
We may use personal data for the following purposes:
To provide and maintain our Services, including monitoring the use of our Services.
Manage Your Account: Manage your registration as a user of the service. The personal data you provide may enable you to access different features of the service as a registered user.
For the Performance of a Contract: The formulation, compliance, and fulfillment of a purchase contract for products, goods, or services you have purchased or any other contract with us through services.
To Contact You: To contact you via email, phone call, text message, or other equivalent forms of electronic communication, such as push notifications from mobile applications regarding updates to features, products, or contractual services (including security updates) or informational communications, as necessary or reasonable.
To Provide You with News, Special Offers, and General Information about Other Goods, Services, and Events from Us that are Similar to Those You Have Purchased or Inquired About, unless you have opted out of receiving such information.
Manage Your Requests: Participate in and manage your requests to us.
For Business Transfers: We may use your information to evaluate or conduct a merger, divestiture, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar programs in which the personal data we hold about users of our services are assets to be transferred.
For Other Purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotions, and evaluating and improving our services, products, marketing, and your experience.
We may share your personal information in the following circumstances:
With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our services in order to contact you.
For Business Transfers: We may share or transfer your personal information in connection with or during negotiations of any merger, sale of company assets, financing, or the acquisition of all or part of our business to another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or jointly control with us.
Sharing of Personal Information
SibukaPesa will only disclose your information in the following situations:
SibukaPesa may disclose your personal information to any member of our group, which includes our subsidiaries, affiliates, our holding company, and its subsidiaries. For example, our collections team, which requires user billing information and some data from us to perform their tasks, will only receive your billing - related information, and not your other private information.
In some cases, SibukaPesa may share your personal information with third-party partners who collaborate with us to provide products and services to our customers. If so, we will require our Business Partners to use that information in a manner consistent with this Policy, any applicable Specific Privacy Statements, and all applicable privacy and data protection laws.
SibukaPesa may share your personal information with third parties when we have a good faith belief that disclosure is necessary:
(i) To comply with a law, regulation, court order, or other legal process;
(ii) To detect, prevent, and respond to fraud, intellectual property infringement, violation of our contracts or agreements, violation of law, or other misuse of SibukaPesa Internet Sites, Apps, products, or services;
(iii) To protect SibukaPesa's rights or property or yours or others' health, safety, welfare, rights, or property;
(iv) Under similar circumstances. If such an event occurs, we will take appropriate measures to protect your personal information.
SibukaPesa may share your personal information with third parties in connection with reorganization or under similar circumstances. If such an event occurs, we will take appropriate steps to protect your personal information.
Please note that by signing this form, you authorize SibukaPesa to share your credit information, both positive and negative, with the Credit Reference Bureau and also to check your credit report for credit assessment purposes.
SibukaPesa may share your information with your permission or at your request.
Security Safeguards
Your information is highly encrypted, making it completely unreadable, and is safely stored on our servers. Many of these databases are stored on servers located in Tanzania. We will share your information with the Credit Reference Bureau (CRB) to ensure better data regulation and oversight.
SibukaPesa maintains reasonable security measures to protect the confidentiality, security, and integrity of your personal information. Although we use security measures to safeguard your personal information against unauthorized disclosure, misuse, or alteration, as with all computer networks connected to the Internet, we cannot guarantee the security of information provided over the Internet and will not be responsible for security breaches beyond our reasonable control.
SibukaPesa will not be held responsible or legally liable for any data breach, misuse, disclosure, or unlawful sharing due to the user's failure to protect and secure their username and password or other forms of negligence.
Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
By email: onlineservice@SibukaPesa.com
By Call: +255673111121
By visiting this page on our website: https://www.SibukaPesa.com/